Frequently Asked Questions
Where is Storage Villas?
You’ll find our self storage facility at 510 S Vine St, close to Moto Gas Station and McDonald’s. We’re only 1 mile away from downtown Shelbyville and quickly accessible from Clarksburg, Westervelt, Middlesworth and Shelby County Airport.
What are your access hours?
We are delighted to confirm that our facility is open 24 hours a day, 7 days a week.
What are your office hours?
You can call our office directly on (217) 774-3400 from 7:00AM to 7:00PM. We also have an easy form if you’d prefer to contact us online instead.
Do you offer climate controlled storage?
Absolutely! Our climate controlled units are the ideal option for keeping your belongings in the best condition possible. By maintaining a neutral temperature and dry environment, you’ll never have to worry about mold, damp or rust.
Is your facility well-lit at night?
It sure is. If you visit your storage unit when it’s dark, our bright night lights will illuminate the facility.
Do you offer drive-up access?
Drive-up access is one of our most popular amenities. By parking your vehicle right outside your storage unit, you can load or unload without having to carry your belongings for long distances.
What security features is your facility equipped with?
Our individual code access numbers help us keep track of who comes and goes at the facility. Meanwhile our 24 hour video surveillance cameras constantly monitor and record.
How do I pay my bills?
We recommend our online payment system. It allows you to keep up with your rent by simply accessing the internet. It’s simple and convenient!
Which self storage unit is right for me?
Have you tried our self storage calculator? It can tell you the perfectly-sized unit to solve your storage problems.
How do I get started?
First, we recommend reading through our storage tips. Written by professionals, they’re full of good advice for getting started with the world of self storage. Once you’re ready, please give us a call or send a message via our online contact form. We’re eager to hear from you!